Just before I closed my shop in April I had been hard at work designing new promotional materials for my custom ceramic tile business. This is a picture of the latest brochure which I am using to send to designers and tile shops. It has photos of installations and murals and invites people to my website. It is sent in a package with small sample tiles and several other brochures showing more photos of murals and individual tiles.
If you read this blog regularly you know I took a full time job as I was closing my shop in April. This meant I spent very little time on my tile business at all and actually spent very little time thinking about it. As of last week my job became part time and I can once again focus on the tile business. Although I closed my shop I never intended to shut down the business. I just needed some time to reconsider what direction I was going to head in next.
I have had a ceramic tile design business since 1979 and it's a funny thing. It has a life of its own. I tried to leave the business in 1995 but people still found me. When I opened my shop in Mashpee Commons three years ago I thought I would give the tile business another shot at going full time, especially since it seemed to be picking up some speed again. The truth is that it is not a full time business. It's a dribble here and a dribble there, enough to qualify as a very small business, maybe even a micro micro business. It's fun, it's simple, it's interesting and I always think it could do better. And I always wonder if I want it to do better. Making tile is very labor intensive and hard on my arms, wrists and shoulders. I can hire people to do it but they never do it with the same attention I do and it's discouraging.
What's encouraging is that the tile business just keeps on humming, even without me. With virtually no attention, no marketing, no thought whatsoever, the tile business hummed along this summer even while I was doing other things. People find me. They find me through word of mouth, an old ad or through the internet. Some, like the last two calls I had, were former clients who are either building new homes or renovating that wanted to incorporate more of my tile. None of these are big jobs. None will pay my mortgage. But they do pay for themselves and for some other things so I keep on going. I'm not sure how big or small I want this business to be and I think that's always been my problem.
Although all my work is custom my clients have always wanted to see a brochure. This little black and white one was the first I ever designed in 1980 or thereabouts. It was before the computer was commonly being used and was drawn with black ink on blue graph paper (because the blue ink didn't show in the printing process!) It was hand written and believe it or not, I sold a lot of tiles with this little brochure.
I had (and still have) a separate price list and information sheet. I also have portfolios that go out to the tile stores that represent me and one I carry around with me.
This next brochure was huge step for me. It was done with a printing company in Rhode Island and my husband and I schlepped all the tiles down there for a day long shoot. It took weeks to get printed and I think I paid about $1000 for about 1000 copies, a pretty good price in those days. This was probably done around 1984.
There were two others in between, both of which I still use but they are packed up somewhere. I'll put them up when I find them.
This was the last brochure I had professionally printed and I still use it. It is a 4 page brochure and has been very useful over the years I've had it.
I also had a postcard done at the same time which has been very convenient to use as a handout.
The next few shots are of the same brochure, different pages.
This is the center panel, showing the border designs I offer as well as the different color palettes. The color printing was not what I hoped for on these pages but was close enough to work well. The tile business is one that uses actual samples way more than pictures so clients use these as introductory materials as they plan their projects. 
This last page has always gotten a lot of interest from lookers but very few actual sales. It has occasioned a lot of talk, however, that has lead to other interesting work over the years.
As I look back at all these brochures I know it is time to upgrade and update my materials.
Yet, these still work. They are something the client takes home. At the shop they look at the portfolio, the actual tile panels and samples or go to my website for more information.
Right now I am putting most of my attention into updating my portfolio. Up to now my portfolio has been a big looseleaf notebook with lots of photos from jobs I've done over my 28 years in business. My new portfolio is being put together on the computer and I am hoping to have it bound as a book. I know there are places out there that do this with photos so I just need to do a little homework. If anyone has any suggestions, please feel free to suggest away!
These are the first pages of the portfolio I am putting together. They include some basic information about me, the business and the tile making process.
This is just a beginning but I had to start somewhere. It's interesting blogging about this but I am open to comments, suggestions, etc.
Last year I redesigned the package I sent out to designers and when I was doing that I took a bunch of idea samples to my goal setting group meeting and we looked at all of them, talked it over and I ended up having a great sample package to send out that brought in some really great business.
I'm still working on my goal setting for the end of the year. As someone who juggles a custom tile business with freelance writing, illustration and painting as well as working partime as a naturalist/educator, planning and goal setting are more than a little interesting. Sometimes putting my day together is like putting together a giant floor puzzle.....on too small a floor! And I wouldn't trade any of it for anything!